Reporting tenancy repairs
if you have an emergency out of hours maintenance issue please call or text us on 07903 742377.
Please note that some non essential maintenance may not be undertaken during this period of Coronavirus restrictions being in place.
You’re in safe hands
With over 60 years combined Lettings & property management experience between us, we guarantee that the service you will receive will be efficient, professional, friendly and you will find our staff knowledgeable. We constantly invest into training to enable our staff to deliver the service that our customers deserve. Our aim above anything else is to make your experience of being a Landlord or a Tenant a good one.
From 1st April 2019, it became law that all Letting Agents should have client money protection insurance. In the past rogue letting Agents have acted appallingly leaving Tenants and Landlords out if pocket. Unfortunately, the minority who were breaking the rules spoilt if for the honest ones. We have a ring fenced Client money bank account and hold full client money protection insurance & we are proud members of the UK Association of Letting Agents & The property Redress Scheme.
More choice for Landlords
If you understand and are prepared to comply with all the legislation (there’s currently around 150 pieces relating to the private rental sector) then our find tenant only silver service is perfect for you. We will simply advertise your property, draw up a tenancy agreement and then hand it over to you.
Most Landlords prefer an Agent to handle the day to day management of their rented properties. Our full management Gold service is a comprehensive management package where you leave all the hard work to us.
We are excited to announce that we have launched our all new & exciting Platinum Club, our all-inclusive package for Landlord. More information on this and all our other services and fees can be found by clicking on the image below.
No application fees for Tenants
The Tenants fee ban became law on 1st June 2019 meaning that Landlords & Agents are no longer allowed to charge certain fees to Tenants. If you want to rent one of our properties, there are no administration fees of application fees to pay. Have a read of what we are legally allowed to charge Tenants by clicking on the image below.
Repairs & Maintenance: we offer a 24/7 service
When Tenants have an issue outside of normal office hours, one of our helpful team members is on hand for them to talk to. Our experience property managers will advise of what action should be taken and offer reassurance.
We have teamed up with Fixflo to assist Tenants with reporting maintenance issues. It contains really useful information and self help advice which could avoid the need for a tradesperson to visit your home. Please click on the image below to get help with an issue and to report an maintenance issue to us
Our experience property managers will advise of what action should be taken and offer reassurance if there is an out of hours emergency.
Please call: 07903 742377 if you have an out of hours emergency.
Landlords, we get your property seen online
We advertise our properties for rent on the top four property portals, of course right here in our own bright & interactive website and we will feature your property on our own Facebook page and Facebook marketplace that is exclusive to onthemarket.com members.