You’re in safe hands
With over 60 years combined Lettings & property management experience between us, we guarantee that the service you will receive will be efficient, professional, friendly and you will find our staff knowledgeable. We constantly invest into training to enable our staff to deliver the service that our customers deserve. Our aim above anything else is to make your experience of being a Landlord or a Tenant a good one.
From 1st April 2019, it became law that all Letting Agents should have client money protection insurance. In the past rogue letting Agents have acted appallingly leaving Tenants and Landlords out if pocket. Unfortunately, the minority who were breaking the rules spoilt if for the honest ones. We hold full client money protection insurance. We are proud members of the UK Association of Letting Agents, The property Redress Scheme & The Property Ombudsman.
More choice for Landlords
If you understand and are prepared to comply with all the legislation (there’s currently around 150 pieces relating to the private rental sector) then our find tenant only silver service is perfect for you. We will simply advertise your property, draw up a tenancy agreement and then hand it over to you.
Most Landlords prefer an Agent to handle the day to day management of their rented properties. Our full management Gold service is a comprehensive management package where you leave all the hard work to us.
We are excited to announce that we have launched our all new & exciting Platinum Club, our all-inclusive package for Landlord. More information on this and all our other services and fees can be found by clicking on the image below.
No application fees for Tenants
The Tenants fee ban became law on 1st June 2019 meaning the Landlords & Agents are no longer allowed to charge certain fees to Tenants on all new tenancies that are created. The ban does not currently apply to existing tenancies that were executed prior to the 1st June 2019. All tenancies will be subject to the fees ban from 31st May 2020. Take a read of the permitted fees that that you may be charged by clicking on the image below
We are available 24 hours a day 7 days a week, 365 days a year for emergencies
When Tenants have an issue outside of normal office hours, one of our helpful team members is on hand for them to talk to. Our experience property managers will advise of what action should be taken and offer reassurance.
We offer a 24- hour service if you need to report an out of hours emergency.
Please call: 07903 742377 or 07736 294220
All Tenants will be issued with log on details for access to the Tenant portal where issues can be reported. Click on the link below to view our maintenance guide:
Getting your property seen online
We advertise our properties for rent on the top four property portals, of course right here in our own bright & interactive website and we will feature your property on our own Facebook page and Facebook marketplace that is exclusive to onthemarket.com members.