July 2022 update 

 
 
Since the first lockdown in March 2020, it has taught us a great deal about the importance of a healthy life/home & work balance. We have gravitated towards giving our team members the option of working from home for some of the working week.  The service we offer to our customers  is not affected in any way by the working from home directive, as all of our systems and phones are cloud based meaning we can literally work from any remote location.  We still have our base in Water Lane and we still welcome you to visit us but we ask that you call us first or send us an email prior to making the journey. 
 
It's business as usual for us, but we are still mindful that Covid is ever present and we are still taking precautions necessary to minimise the risk to our team members and customers. 
 
We'd love to hear from you: Call us on 01604 874400 and select the option relevant to you or email us: This email address is being protected from spambots. You need JavaScript enabled to view it.
 
 

Landlords & Tenants, you are in safe hands

With over 60 years combined Lettings & property management experience between us, we guarantee that the service you will receive will be efficient, professional, friendly and you will find our staff knowledgeable.  We constantly invest into training to enable our staff  to deliver the service that our customers deserve. Our aim above anything else is to make your experience of being a Landlord or a Tenant a good one.  We cover the whole of Northamptonshire and we are always happy to take on a property anywhere in the County. 

We believe that knowledge is power!  We are constantly learning in the ever changing world of the private rental sector. So many changes have taken place in the last few years with more to come since the Governments levelling up directive was announced.  Perhaps the most significant is the Renters Reform Bill & the subsequent  publication of the white paper in June 2022 pertaining to the planned abolishment of section 21 notices.  Changes are coming for sure, we so not know the exact timelines but we expect it will be at some point in 2023.

(Click on the newspaper image below fore more information)                                                       

From April 2019, it became law that all Letting Agents should have client money protection insurance. In the past rogue letting Agents have acted appallingly leaving Tenants and Landlords out if pocket. Unfortunately, the minority who were breaking the rules spoilt if for the honest ones. We have a ring fenced Client money bank account and hold full client money protection insurance & we are proud members of the UK Association of Letting Agents & The property Redress Scheme.

                                  

 

   

 

More choice for Landlords, we can tailor make a service to suit you.

If you understand and are prepared to comply with all the legislation (there’s currently around 150 pieces relating to the private rental sector) then our find tenant only silver service is perfect for you. We will simply advertise your property, draw up a tenancy agreement and then hand it over to you.

Most Landlords prefer an Agent to handle the day to day management of their rented properties. Our full management Gold service is a comprehensive management package where you leave all the hard work to us.

We are excited to announce that we have launched our all new & exciting Platinum Club, our all-inclusive package for Landlord. More information on this, our other services, fees and some additional helpful information  can be found by clicking on the image below.

 

No application fees for Tenants

The Tenants fee ban became law on 1st June 2019 meaning that Landlords & Agents are no longer allowed to charge certain fees to Tenants.  If you want to rent one of our properties, there  are no administration fees of application fees to pay. You can see what we are legally allowed to charge Tenants by clicking on the image below.

 

Repairs & Maintenance: we offer a 24/7 service

When Tenants have an issue outside of normal office hours, one of our helpful team members is on hand for them to talk to. Our experience property managers will advise of what action should be taken and offer reassurance. 

We have teamed up with Fixflo to assist Tenants with reporting maintenance issues.  It contains really useful information and self help advice which could avoid the need for a tradesperson to visit your home.  Please click on the image below to get help with an issue and to report a maintenance issue to us

 

Please use the above link first, but if you want to contact our maintenance department during normal office hours  (09.00am - 5.30pm Monday to Friday & Saturday 09.00am - 2.00pm) please email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone us on 01604 874400 

If you have a genuine out of hours emergency  please call 01604 874400 and select the option for repairs & maintenance and your call will be diverted to our on call  property manager.  Please leave a voicemail if your call is not answered straight away.  Most issues can be dealt with the next day and do not require an emergency call out from a contractor. 

Our experienced property managers will advise of what action should be taken and offer reassurance if there is an out of hours emergency.

 

Landlords, we get your property seen online & on the Streets! 

We advertise our properties that are available to rent using the property portal Zoopla, right here on our own bright & interactive website and we will feature your property on social media.  

We are letting properties quicker than ever before, they are often let before we get a chance to advertise them online as we have a large volume of calls and online enquiries daily from applicants who are ready to move.  All applicants over the age of 18  who want to move into one of our rental properties are fully vetted and their right to rent in the UK is clarified .